How to reach us
Pick a path that best fits your request.
→ Email support
→ Form submissions
If a contact form is present on this page, include:
- •Page URL, device/OS/browser
- •Steps to reproduce, expected vs actual result
- •Screenshots or short video, if possible
Response times
We typically reply within 1–3 business days
Complex data questions may take longer.
Status updates
For outages or breaking bugs we post notes on the relevant page.
Time zone
We operate primarily in UTC±0/±8 (distributed team).
Support scope & best practices
We prioritize calculator accuracy, accessibility, and performance.
→ Report a calculator issue
Calculator name and route
e.g., Helltide, Delves, Barrows
Input values and any overrides used
Shareable link (if generated by the tool)
→ Data corrections and sources
We welcome logs, VODs, and patch references that improve rates or assumptions.
Feature requests
Describe the job to be done and example UI.
Limitations
We cannot provide in-game services, power-leveling, or real-money trading assistance.
Community standards
Be respectful; we moderate for spam and harassment.
Press & partnership
We're happy to provide product overviews and assets.
→ Press kit
Logos, screenshots, and summary copy are available upon request.
→ Attribution & embeds
You can embed screenshots with credit and a link to the source page.
Research collaboration
We collaborate on public methodology write-ups and reproducibility studies.
Academic use
Cite the page URL, timestamp, and tool version.
Security
For vulnerability disclosure, email security@lootcalc.com with details and a safe repro if possible.
Quick links
Last updated: 2025-10-12